Store Policy

Delivery

Processing time
The time we need to prepare an order for dispatch varies.  Most of our Items are shipped within 3 business days once order received and payment successfully processed. Some items take longer. For details, see individual items. 
All orders are shipped insured, tracked and sign to the delivery address provided with confirmation receipt of time shipped, tracking information and shipping carrier information.  No exceptions.

Can I ship my order to an international location?

Yep! We ship worldwide.

Can I pay in my own currency?

We provide the ability to view our online store in your preferred currency, for ease of conversion, however all transactions settle in Great British Pounds (GBP).

Customs and Import taxes - Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

All orders are shipped tracked and sign. No exceptions.
Lost or Stolen Packages?

Oh That Vintage is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Oh That Vintage will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Payment options

We accept all secure major credit cards and debit cards, Visa, Mastercard, American Express, ApplePay, GooglePay, ShopifyPay. No bank transfers. All payments are secure and your payment information secure. 

Returns & exchanges

We do not accept returns. In the case of an accepted and agreed upon return please see as follows

Do we cover the shipping fees in the return process? 

Oh That Vintage is not responsible for return shipping costs nor duty reimbursement in the case of international purchases. Unless agreed upon in advance

Do we cover the shipping fees in the return process? 

Oh That Vintage is not responsible for return shipping costs nor duty reimbursement in the case of international purchases unless agreed upon in advance. But please contact us if you have any problems with your order, as we are happy to help.

Email - info@ohthatvintage.com  

Phone: +447785184317 or DM -@ohthatvintage